Frequently Asked Questions
What materials are SEVN jewelry made of?
Our jewelry is made from high-quality materials such as stainless steel, gold-plated finishes and carefully selected stones, designed for long-lasting wear.
Do the jewelry discolor over time?
With normal use and proper care, our jewelry will retain its color. We recommend avoiding contact with water, perfume, and chemicals.
How long does delivery take?
Orders are processed within 1–3 business days. The average delivery time is 3–7 business days within the Netherlands and 7–15 business days internationally.
Can I return my order?
Yes, you can return your order within 14 days of receipt, provided the product is unused and in its original condition. Earrings are excluded for hygienic reasons.
Are the jewelry suitable for sensitive skin?
Our jewelry is skin-friendly and free from harmful substances. We recommend using it with caution in case of extreme sensitivity.
How can I contact SEVN?
You can reach us via the contact form on our website or by email. We aim to respond within 24–48 hours.


